Feedback - IMP Docs

Feedback requires an Enterprise Edition license (agent-feedback entitlement). feedback records capture thumbs-up/thumbs-down ratings and optional written descriptions linked to a specific agent session. Administrators can review and resolve open feedback items. See Feedback for product context.

type feedback {
  description: String
  status: statusEnum
  agent: String
  session: String
  score: Float
  user: Float
  last_processed_at: Date
  embeddings_updated_at: Date
  createdAt: Date
  updatedAt: Date
  id: ID!
}

Field notes

Field	Notes
`status`	One of `OPEN` or `SOLVED`; administrators mark items solved after review.
`score`	Numeric rating submitted by the user (typically `1` for positive, `-1` for negative).
`agent`	ID string of the `agent` the feedback targets.
`session`	ID string of the `agent_session` this feedback was left on.
`user`	Numeric ID of the user who submitted the feedback.
`last_processed_at`	Timestamp of the last knowledge-embedding pass over this record.
`embeddings_updated_at`	Timestamp when vector embeddings were last regenerated.

Example query

query {
  feedbackPagination(
    limit: 20
    filters: [{ status: { eq: OPEN } }]
    sort: { field: "createdAt", direction: DESC }
  ) {
    items {
      id
      description
      status
      score
      agent
      session
      createdAt
    }
    pageInfo {
      currentPage
      hasNextPage
    }
  }
}

​Field notes

​Example query

Field notes

Example query