Access control
An agent’s Access section in the workbench determines which users can open the agent in Chat. The RBAC control presents four mutually exclusive sharing modes.Sharing modes
Team-scoped sharing (“Teams” mode) is available when your deployment has the RBAC teams feature enabled. Until that flag is active, the mode list shows only Private, Users, Roles, and Public.
Changing access
1
Open the Access section
In the workbench, scroll to or click Access in the section navigation.
2
Select a mode
Choose Private, Users, Roles, or Public.
3
Add users or roles
If you chose Users, search and add each user. If you chose Roles, pick one or more roles. Public and Private require no further selection.
4
Save
Click Save in the workbench header. The new sharing rules take effect immediately.
How access interacts with admin settings
Administrators can also apply organization-wide defaults and override access controls from the Administration area. An agent set to Public still respects any global budget or model restrictions the administrator has configured.Next steps
Back to workbench
Review all eight workbench sections.
Knowledge overview
Connect knowledge contexts to this agent.