Insert a prompt template
1
Open the template picker
Click ＋ in the composer and choose Insert prompt (“Use a template from the library”). The Prompt templates dialog opens.
2
Find a template
Type into Search prompt templates… or browse by category in the left rail — categories come from the templates’ tags, and All templates lists everything. Templates you use often sort to the top, with a “used N×” counter.
3
Check the preview
Select a template to see its full text under Preview. Placeholders like
{{customer_name}} are highlighted — you’ll fill those in next.4
Use it
Click Use template. The template text is inserted into the message box, where you can still edit it before sending.
Fill in variables
If a template contains{{variable}} placeholders, the dialog lists them under Variables with one input per placeholder. The preview updates live as you type. Use template stays disabled until every field is filled — the dialog reminds you: “Fill in all variables to continue”.
Copy instead of inserting
Click Copy in the template preview to put the filled-in text on your clipboard — useful when you want to use a template outside of chat.Composer shortcuts
Two characters trigger autocomplete menus while you type:/— suggests the agent’s Skills and Tools by name. Picking one inserts a highlighted mention, a precise way to ask the agent to use a specific capability. Capabilities you have switched off are greyed out and marked “off”.@— suggests this conversation’s Session files, so you can point the agent at an exact file. See Attachments and session files.